ACCOUNT-BASED GROWTH

Understand the customer

better than anyone.

Hi-Q Group helps you measure, monitor and improve your
most valuable customer relationships for explosive growth.

Does your team get competitive intel from customers needed to win, or are they left in the dark?

Leaders turn to Hi-Q Group to increase customer alignment
and stakeholder access with Winning Relationships®.

Leaders turn to Hi-Q Group to increase
customer affinity and understand
their customer’s mission with
Winning Relationships®.

HOW IT WORKS

BOOK A CALL

SEE HOW IT WORKS

Does your team encounter any of these challenges?

We need a consistent capture and quality intel method

We need our
team to sell externally and internally effectively

We need comprehensive intel quickly
for new opportunities

We need our
team to connect logically and emotionally with our customers

If so and you’re still winging it,
it’s time for a new Hi-Q approach

We have the experience to take you there.

about us

Leadership

30

YEARS EXPERIENCE

Experience

2,839+

students

Skill

61%+

pursuit accuracy

Growth

34%+

win rate increase

Do you encounter any of these challenges?

Difficulty connecting
and qualifying virtually

Inconsistent method to quickly validate intelligence

Losing opportunities to competitors or to no decision

Gaining
internal
support is a challenge

The world has changed. Have you?

If you are struggling to connect virtually and believe Sales is listening long enough to show and tell, then you are likely using old school techniques.

The Hi-Q Diagnostic Framework helps you identify self-limiting beliefs and other skill gaps impacting your ability to adopt the critical thinking and habits necessary to achieve world-class performance in today’s environment.

Take our quiz to see how you score

HOW GREAT COMPANIES CREATE WINNING RELATIONSHIPS® TO GROW

HOW COMPANIES DRIVE NEW GROWTH

RATED 5.0 ON GOOGLE

Are you missing opportunities?

have you found any of these 3 symptoms?

have you found any
of these 3 symptoms?

GROWTH SKILLS

Do your team’s proposals
miss the intel needed to win?

Do your proposals miss intel needed to win?

Lack of intel and discriminators
Missed opportunities and recompetes
Lower pipeline quality

GROWTH PLAYBOOK

Does your team struggle to collaborate and win?

Wasted pre-proposal period
Strained resources and painful politics
Talent retention issues

GROWTH MINDSET

Are you missing a
competitive advantage?

Limited organizational trust
Limited organizational relationships
Lower win rates and missed goals

how we help

the IMPACT

How much are missed opportunities
already costing your business?

lower win rates

compared to those prioritizing customer relationships and SMEs.

Source: Professional Services Council

loss in new bids

in win rates compared to
high performing companies.

Source: Deltek 2023 Clarity

loss in recompetes

in win rates compared to
high performing companies.

Source: Deltek 2023 Clarity

SCHEDULE YOUR 1:1

HOW WE HELP

the opportunity

You’re 80% more likely to win¹
if your team excels at customer engagement.

You’re 80% more likely to win¹ if your team excels at customer engagement.

So what’s slowing your team down?

They waste the pre-proposal
period, avoiding engagement.

They struggle to open the right doors with the right questions.

They overlook intel or customers don’t trust them enough to share.

They lack a formal process and language to share intel.

82% of decision-makers say strong relationships are a key factor in awarding contracts,² but only 28% provide training on relationship-building skills.³

With competition increasing, isn’t it time you
made relationships your competitive advantage?

With competition increasing, isn’t it time you made relationships your competitive advantage?

see how it works

the problem

Did you know 87% of your customers
are silently struggling with your team?

Most businesses think they have great customer relationships, but only 13% agree.¹

Leaders and their teams continue to overestimate their relationships, and with communication
skills on the decline, the gap continues to widen as 70% of customers leave due to EI-related issues.²

Leaders and their teams continue to overestimate their relationships, and with communication skills on the decline, the gap continues to widen as 70% of customers leave due to EI-related issues.²

WEEKDAY SOCIALIZING AND COMMUNICATING

Communication Skills Decline Chart 2022 Socializing Decrease Minutes Per Day

WHY HI-Q GROUP

the impact

Disconnected customers +
disconnected teams

Disconnected customers + teams

The result of this decline is significant, with businesses just beginning to feel the impact.
Customers no longer seem engaged, and teams seem more siloed than ever.

Trust and open communication are on the decline and it’s impacting the bottom line.

of unhappy customers

won’t complain and will
leave when possible.

Source: 1st Financial

of customers leave

businesses due to an attitude of
indifference towards your team.

Source: Bloomberg Business

of employees say

ineffective communication is
the cause for workplace failures.

Source: Fierce, Inc.

WHY HI-Q GROUP?

the solution

Hi-Q Group changes the dynamic
of your team’s conversations.

Hi-Q Group changes the dynamic of your team’s conversations.

The Hi-Q Method™ empowers your business development and delivery team with
emotional intelligence skills to communicate with customers in a profound way,
turning your team into growth advocates with Winning Relationships®.

Hi-Q Group Opens Up Lines of Communication for Customer Intel

The Hi-Q Method™ empowers your
business development and delivery team with emotional intelligence skills to communicate with customers in a
profound way, turning your team into growth advocates with Winning Relationships®.

how we help

STOP MISSING OPPORTUNITIES

Growth is a team effort.

Growth is a
team effort

Most teams have subject matter expertise and good relationships, but they often lack the communication skills and confidence needed to dig deep with customers to create new opportunities.

If your team isn’t co-creating solutions with your customers before the RFP drops, you’re missing opportunities and putting your revenue and customer relationships at risk.

Most teams have subject matter expertise and good relationships, but they often lack the communication skills and confidence needed to dig deep with customers to create new opportunities.

If your team isn’t co-creating solutions with your customers before the RFP drops, you’re missing opportunities and putting your revenue and customer relationships at risk.

how we help

✓ For business developers

Hired for their relationships and expertise, they often fail to ask the right questions that lead to qualifed opportunities—with lackluster results. There’s no need to “chase” when you’re seen as a trusted advisor. Customers will ask you for help.

✓ For program managers

As an incumbent, your PMs hold the key to the heart of your customer and can make or break a recompete. Empower them to think beyond project deadlines and listen to customer clues to grow programs.

✓ For subject matter experts

They’re passionate about their strengths and quick to solve, but they often lack the people skills and confidence to go deeper with customers. Add EI skills to their expertise for a winning combination.

how we help

Join the fast-growing companies
already seeing a difference.

GET STARTED

increased win rates

increased customer intel

improved collaboration

Based on a survey of uncompensated Hi-Q Group Graduates

¹ Deltek Federal Procurement Success | 2 Salesforce: State of Sales | ³ APMP Benchmarking Study

“TALK ABOUT GAME-CHANGING!” – ANTHONY LARUE

Not sure which to choose?

Over 500+ reviews rated
Hi-Q Group 4.9/5 stars

Join hundreds of organizations building a strong growth culture
focused on the customer with the power of Winning Relationships ®.

Join hundreds of organizations building a strong growth culture focused on the customer with the power of Winning Relationships ®.

GOOGLE RATING

Instrumental to our growth

It was instrumental in the growth of my company. The Hi-Q approach to business development is unique in its focus on the human element. It’s more than just a process. It’s an engagement.

Deep embedded partnerships

Businesses need to constantly evaluate how they do business with people. [This] will create a team enabled to build deep embedded partnerships that provide the business long term sustainable and desirable results across the organization.

The most impactful training

As a defense industry business owner with over 20 years of experience, I can confidently say that this is the most impactful training I’ve ever attended for building and improving customer relationships.

watch customer stories

New! BD Essentials: Turn your team into growth advocates

Understand the customer

better than anyone.

Hi-Q Group helps you measure, monitor and improve your most valuable customer relationships for explosive growth.

Does your team get competitive intel from customers needed to win, or are they left in the dark?

Leaders turn to Hi-Q Group to increase customer alignment and stakeholder access with Winning Relationships®.

Leaders turn to Hi-Q Group to increase customer affinity and understand their customer’s mission with Winning Relationships®.

Does your team encounter any of these challenges?

We need a consistent capture and quality intel method

We need our team to sell externally and internally effectively

We need comprehensive intel quickly for new opportunities

We need our team to connect logically and emotionally with our customers

If so and you’re still winging it, it’s time for a new Hi-Q approach

We have the experience to take you there.

Leadership

30

Experience

2,839+

Skill

61%+

Growth

34%+

Do you encounter any of these challenges?

Difficulty connecting and qualifying virtually

Inconsistent method to quickly validate intelligence

Losing opportunities to competitors or to no decision

Gaining internal support is a challenge

The world has changed. Have you?

If you are struggling to connect virtually and believe Sales is listening long enough to show and tell, then you are likely using old school techniques.

The Hi-Q Diagnostic Framework helps you identify self-limiting beliefs and other skill gaps impacting your ability to adopt the critical thinking and habits necessary to achieve world-class performance in today’s environment.

Do your team’s proposalsmiss the intel needed to win?

Do your proposals miss intel needed to win?

Does your team struggle to collaborate and win?

Are you missing a competitive advantage?

So what’s slowing your team down?

82% of decision-makers say strong relationships are a key factor in awarding contracts,² but only 28% provide training on relationship-building skills.³

With competition increasing, isn’t it time you made relationships your competitive advantage?

With competition increasing, isn’t it time you made relationships your competitive advantage?

Did you know 87% of your customers are silently struggling with your team?

Most businesses think they have great customer relationships, but only 13% agree.¹

Leaders and their teams continue to overestimate their relationships, and with communication skills on the decline, the gap continues to widen as 70% of customers leave due to EI-related issues.²

Leaders and their teams continue to overestimate their relationships, and with communication skills on the decline, the gap continues to widen as 70% of customers leave due to EI-related issues.²

Disconnected customers + disconnected teams

Disconnected customers + teams

The result of this decline is significant, with businesses just beginning to feel the impact. Customers no longer seem engaged, and teams seem more siloed than ever.

Trust and open communication are on the decline and it’s impacting the bottom line.

of unhappy customers

of customers leave

of employees say

The Hi-Q Method™ empowers your business development and delivery team withemotional intelligence skills to communicate with customers in a profound way,turning your team into growth advocates with Winning Relationships®.

The Hi-Q Method™ empowers yourbusiness development and delivery team with emotional intelligence skills to communicate with customers in aprofound way, turning your team into growth advocates with Winning Relationships®.

Growth is ateam effort

Most teams have subject matter expertise and good relationships, but they often lack the communication skills and confidence needed to dig deep with customers to create new opportunities.

Most teams have subject matter expertise and good relationships, but they often lack the communication skills and confidence needed to dig deep with customers to create new opportunities.

✓ For business developers

Hired for their relationships and expertise, they often fail to ask the right questions that lead to qualifed opportunities—with lackluster results. There’s no need to “chase” when you’re seen as a trusted advisor. Customers will ask you for help.

✓ For program managers

As an incumbent, your PMs hold the key to the heart of your customer and can make or break a recompete. Empower them to think beyond project deadlines and listen to customer clues to grow programs.

✓ For subject matter experts

They’re passionate about their strengths and quick to solve, but they often lack the people skills and confidence to go deeper with customers. Add EI skills to their expertise for a winning combination.

¹ Deltek Federal Procurement Success | 2 Salesforce: State of Sales | ³ APMP Benchmarking Study

¹ Deltek Federal Procurement Success | 2 Salesforce: State of Sales | ³ APMP Benchmarking Study

“TALK ABOUT GAME-CHANGING!” – ANTHONY LARUE

Not sure which to choose?

Join hundreds of organizations building a strong growth culture focused on the customer with the power of Winning Relationships ®.

Join hundreds of organizations building a strong growth culture focused on the customer with the power of Winning Relationships ®.

Instrumental to our growth

It was instrumental in the growth of my company. The Hi-Q approach to business development is unique in its focus on the human element. It’s more than just a process. It’s an engagement.

Deep embedded partnerships

Businesses need to constantly evaluate how they do business with people. [This] will create a team enabled to build deep embedded partnerships that provide the business long term sustainable and desirable results across the organization.

The most impactful training

As a defense industry business owner with over 20 years of experience, I can confidently say that this is the most impactful training I’ve ever attended for building and improving customer relationships.

1:1 with a growth specialist

Chat about your needs and challenges

20 minutes, no pressure

1:1 with a growth specialist

Chat about your needs + challenges

20 minutes, no pressure

WHY HI-Q GROUPFOR BUSINESSOUR METHODOLOGYCUSTOMERSPRICING

COMPANYABOUTPARTNERSPRESSCONTACT

Hi-Q Group helps you measure, monitor and improve your
most valuable customer relationships for explosive growth.

Leaders turn to Hi-Q Group to increase customer alignment
and stakeholder access with Winning Relationships®.

Leaders turn to Hi-Q Group to increase
customer affinity and understand
their customer’s mission with
Winning Relationships®.

We need our
team to sell externally and internally effectively

We need comprehensive intel quickly
for new opportunities

We need our
team to connect logically and emotionally with our customers

If so and you’re still winging it,
it’s time for a new Hi-Q approach

Difficulty connecting
and qualifying virtually

Gaining
internal
support is a challenge

Do your team’s proposals
miss the intel needed to win?

Are you missing a
competitive advantage?

With competition increasing, isn’t it time you
made relationships your competitive advantage?

Did you know 87% of your customers
are silently struggling with your team?

Leaders and their teams continue to overestimate their relationships, and with communication
skills on the decline, the gap continues to widen as 70% of customers leave due to EI-related issues.²

Disconnected customers +
disconnected teams

The result of this decline is significant, with businesses just beginning to feel the impact.
Customers no longer seem engaged, and teams seem more siloed than ever.

The Hi-Q Method™ empowers your business development and delivery team with
emotional intelligence skills to communicate with customers in a profound way,
turning your team into growth advocates with Winning Relationships®.

The Hi-Q Method™ empowers your
business development and delivery team with emotional intelligence skills to communicate with customers in a
profound way, turning your team into growth advocates with Winning Relationships®.

Growth is a
team effort

Join hundreds of organizations building a strong growth culture
focused on the customer with the power of Winning Relationships ®.

WHY HI-Q GROUP
FOR BUSINESS
OUR METHODOLOGY
CUSTOMERS
PRICING

COMPANY
ABOUT
PARTNERS
PRESS
CONTACT

INDIVIDUALS
FREE SKILLS QUIZ
OUR COURSES
COMMUNITY
MOBILE APP

RESOURCES
BLOG
SUPPORT
FAQ
REQUESTS

LINKEDIN
HI-Q B2B
HI-Q GOVCON
BRADLEY LEWIS
NIC COPPINGS

ABOUT
WHY HI-Q
CUSTOMERS
CONTACT

HOW WE HELP
RELATIONSHIP SCORES

FREE SKILLS QUIZ
OUR COURSES
COMMUNITY
MONTHLY COACHING

KNOWLEDGE BASE
NEWSLETTER
SUPPORT
FAQ

HI-Q B2B
HI-Q GOVCON
BRADLEY LEWIS
NIC COPPINGS