New! BD Essentials: Turn your team into growth advocates

PRESS

BLOG

CONTACT

SUPPORT

LOGIN

LOGIN
GET STARTED

Behind every successful company
you’ll find Winning Relationships®

RATED 5.0 ON GOOGLE

Behind every successful company you’ll find Winning Relationships ®

Power your process with emotional intelligence for a competitive edge.

In this fast-paced world, many customers find themselves more
isolated—yet craving human
connection more than ever.

Business is a human experience. The ability to truly connect with others on a human level and have their best interests at heart will set teams and companies apart from the competition moving forward.

We believe this is the way it should be.

Our programs provide teams with the skills to connect with prospects, customers, and peers in a genuine way sparking much deeper conversations and Winning Relationships® that drive measurable results for your team and business. 

business has changed

In this fast-paced world, many find themselves more isolated—yet craving human connection more than ever.

The ability to truly connect with others on a human level and have their best interests at heart will set teams and companies apart from the competition moving forward.

We believe this is the way it should be.

Our methodology and programs provide teams with the skills to connect with prospects, customers, and peers in a genuine way sparking real conversations and winning relationships that drive measurable results for your team and business. 

the NEW challenge

Customer expectations have changed

Studies show that customers now expect your team to serve them as trusted advisors.
Trust is on the decline, as most teams are unaware how they are perceived
and have never been taught how to proactively serve their customers.

Studies show that customers now expect your team to serve them as trusted advisors.

Trust is on the decline, as most teams are unaware how they are perceived
and have never been taught how to proactively serve their customers.

Customer decisions are emotional—then supported with logic.

%

of customers

say being treated like a
person, not a number,
is very important to them.

Source: State of Connected Customer 

%

of buyers

will only buy if they
view the representative
as a trusted advisor.

Source: Global State of Sales 

%

of buyers

seek salespeople that
act as trusted advisors
with a focus on their needs.

Source: State of Connected Customer 

the hi-q solution

Build trust in every conversation

Role Play Scenario

You know great customer relationships are great for business. 
But to make relationships your competitive advantage, your team
will need to break bad habits and learn new, radically different skills. 

Skills that 90% of the people on the planet don’t have: ⁶ 

Emotional Intelligence Empathy Self-Awareness Self-Control Effective Questioning Shaping Opportunities Stakeholder Engagement Customer-Centric Mindset Active Listening Diagnostic MindsetDriving ActionFostering TrustSocial AwarenessCollaborationVirtual CommunicationSocial Intelligence SkillsRelationship Management Stakeholder Collaboration

These new skills will not only improve your organization’s
reputation and revenue, but team collaboration as well.

enroll your team

Others

vs

Hi-Q Group

Turn your team into a growth machine.

Align and action your business development, capture and delivery teams
to accelerate revenue by creating a culture focused on the customer.

96% increased competitive intel
97% increased win rates

“IT WAS EYE OPENING” – HAYLEY HAUN

enroll your team
enroll your team

*Based on a 2024 survey of uncompensated Hi-Q Group graduates.

The Hi-Q Difference

We offer transformative courses and coaching experiences that
impact the bottom line and create loyal teams and customers.

Grounded

Grounded

We don’t preach forgettable theory. We focus on sharing modern, practical scenarios in a way that quickly empowers your team to become self-aware of their own behaviors and understand the shifts needed to see new results—regardless of their current people skills or role.

Through our unique combination of entertaining videos, short-form roleplays, live simulations and after-training practice events, we teach emotional intelligence and behavioral psychology principles in a hands-on way for each role that provides tangible results for everyone long-term.

Modern

Modern

The world has changed quickly. People are tired of pushy, manipulative, self-focused techniques and many find training programs failed to keep pace with shifting perceptions and market changes.

So many companies suffer from an outdated culture of sales, communication and collaboration due to decades-old training concepts still taught today by established firms. And their customers feel it.

The fact is the future of work has already arrived. We leverage the latest in emotional intelligence research and partner with a network of industry experts who help us always keep our finger on the pulse for what’s relevant for your team now. (Not 5+ years ago.)

Effective

Effective

Our Hi-Q Engagement Method™ is based on a solid academic foundation of leadership development and behavioral psychology, with principles demonstrated and replicated in peer-reviewed academic journals, combined with 30+ years of real-world engagement experience in both Government and Commercial sectors.

We have been in the trenches for decades, attaining a deep understanding of behaviors and mindsets critical for teams to reach peak productivity.

Your customers can try to endure the ups and downs of a relationship with your company, or they can see you in an entirely different light.

Scalable

Scalable

Whether your team needs training on-demand, virtually or on-site, or you want to enhance your current training program in-house, we have solutions centered on flexible and fun experiences that scale to deliver personal, interpersonal, and organizational benefits that improve your current processes and culture.

Practical

Practical

Our students frequently share their excitement about the eye-opening moments they have in our courses and events. But what truly sticks is the tangible value of these skills and how effective they are in real-world situations at work—and at home.

♥ Loved

Loved ♥

We’re proud to say we’ve got quite a few passionate companies and students.

See what they have to say.

The Hi-Q Difference


Crest Industries Hi-Q Group Client

“I believe this training will help us live by our purpose and values. We care about our customers problems and how those problems impact them personally.”

DENNIS WIMMERT, COO

get started
get started

ACCELERATE YOUR RELATIONSHIPS, CAREER & RESULTS

“TALK ABOUT GAME-CHANGING!”  – ANTHONY LARUE

Not sure which to choose?



The Hi-Q Difference


get started
GET STARTED
LOGIN
LOGIN
704.486.2200