Learn, connect, and level up with the best. In only two weeks, you’ll discover how to build meaningful connections and the exact processes, tactics, and strategies that work.
Learn, connect, and level up with the best. In only two weeks, you’ll discover how to build meaningful connections and the exact processes, tactics, and strategies that work.
Join great
companies like
Join great
companies like
build trust and customer affinity with
You’re going to learn how to differentiate yourself by creating meaningful connections with customers and stakeholders.
elevate your win rates
Approaching business in a way that improves your relationships
isn’t just wishful thinking anymore—it’s a necessity.
Customers and stakeholders are looking to you
to be their valuable resource and partner.
by the end of this program you will have:
Approaching business in an authentic way isn’t just wishful thinking anymore—it’s a necessity.
elevate your win rates
Approaching business in a way that improves customer intimacy isn’t just wishful thinking anymore—it’s a necessity. Customers and stakeholders are looking to you to be their valuable resource.
BLENDED, immersive
TRAINING
The blended curriculum consists of prework, classroom sessions, implementation exercises, and coaching sessions.
These highly immersive and engaging sessions apply your team’s new knowledge of key Emotional Intelligence concepts to improve their customer engagement success. These interactive sessions were designed to replicate the experience of in-person learning. We achieve this by combining self-assessments, group discussions, and sharing key learning points in a group environment to spark discussion and reinforce training.
Most training programs end there—but we go deeper. For the next three interactive sessions, your team will apply their new skills by engaging in roleplay, brainstorming exercises, and active group discussions.
Over the past 30 years, we’ve seen time and time again these customer engagement methods are best applied in interactive coaching sessions.
This is always an eye-opening experience for students, as most professionals don’t realize what habits are holding them back. In these sessions, your team will discover the incredible shift these methods create in customer conversations (both from their perspective and the customer’s as well). In real-time, they will receive immediate coaching feedback throughout the session, and leave with both new skills and a new perspective. By using a proactive and purpose-driven method, they can experience phenomenal success and be seen as a trusted advisor —not as a pushy salesperson.
Want more? Download the syllabus.
2 WEEKS OF IMMERSIVE
Learn, connect and level up with the best in only 2 weeks:
class prep: self-paced video exercises
3 interactive classroom sessions (1.5 hrs)
3 coaching & roleplay simulations (1.5 hrs)
templates, tools & checklists
hi-q methoD™
gap ASSESSMENT
UPON COMPLETION
Once you’ve completed the program, you’ll receive your certificate in the mail.
We will also provide a digital certificate badge for your website or social media, and a free announcement you can use to share your accomplishment.
We offer a wide variety of continuing education credits from PMI-Project Management Institute, NCMA National Contract Management Association, Professional Engineers and more.
blended
These highly immersive and engaging sessions apply your team’s new knowledge of key Emotional Intelligence concepts to improve their customer engagement success. These interactive sessions were designed to replicate the experience of in-person learning. We achieve this by combining self-assessments, group discussions, and sharing key learning points in a group environment to spark discussion and reinforce training.
Most training programs end there—but we go deeper. For the next three interactive sessions, your team will apply their new skills by engaging in roleplay, brainstorming exercises, and active group discussions.
Over the past 30 years, we’ve seen time and time again these customer engagement methods are best applied in interactive coaching sessions.
This is always an eye-opening experience for students, as most professionals don’t realize what habits are holding them back. In these sessions, your team will discover the incredible shift these methods create in customer conversations (both from their perspective and the customer’s as well). In real-time, they will receive immediate coaching feedback throughout the session, and leave with both new skills and a new perspective. By using a proactive and purpose-driven method, they can experience phenomenal success and be seen as a trusted advisor —not as a pushy salesperson.
Want more? Download the syllabus.
2 WEEKS OF MODERN
Our blended approach reduces the time you
spend away from your customers.
CLASS PREP: SELF-PACED VIDEO EXERCISES 3 CLASSROOM SESSIONS (1.5 HRS) 3 COACHING & ROLEPLAY SIMULATIONS (1.5 HRS) HI-Q METHOD GAP ASSESSMENT
UPON COMPLETION
Once you’ve completed the program, you’ll receive your certificate in the mail.
We offer a wide variety of continuing education credits from PMI-Project Management Institute, NCMA National Contract Management Association, Professional Engineers and more.
30+ yrs expert trainer + real-world experience
30+ yrs expert trainer +
real-world experience
For over 20 years, Nic has partnered with thousands of individuals and hundreds of companies to improve or accelerate their revenue growth in predominantly Government markets. Nic focuses on creating and delivering training programs designed to improve the efficiency and effectiveness of Human Intelligence in winning opportunities. He is a subject matter expert on the development and implementation of Business Development and Capture processes. A native of Pietermaritzburg, South Africa, Nic has a Bachelor of Social Science degree from the University of Kwa-Zulu Natal and an MBA from Edinburgh Business School.
senior partner
Bradley leverages his 30-plus years of leadership to help companies focus less on selling and more on the reasons their customers buy.
Brad has helped transform numerous companies throughout his career by implementing unique growth methods in complex customer strategies. He has served in various roles, including a Business Developer, VP BD, BD and Capture Strategist, Managing Director, VP Global Sales and Marketing, COO, and CEO. Brad has a Computer Science degree from Spartanburg Methodist College and advanced coursework from the University of SC.
Senior Partner
what makes this so different?
We don’t teach BD process, we teach how to use an engagement method to enhance your internal process.
Everyone has a Sales, BD, or Capture process, yet most business development professionals are never taught how to connect with customers or gather game-changing intelligence!
In this course, you will learn a proven trust-based engagement method commonly used by elite performers and position yourself as a valuable customer resource.
If you’re ready to significantly improve your customer engagement performance in less than two weeks, it’s time to join us in our next session.
Absolutely not.
Over the last 30 years, about 30% of our students are not business development professionals.
Why? Because these communication skills cross roles and titles.
Roles that find value in this course include:
This course is for those who engage in customer meetings, and business growth initiatives in the pursuit of winning business opportunities, both in the federal and commercial markets.
This program is a blended course made up of instructional videos and virtual instructor-led sessions. Each program offers limited seating to ensure you have access to the instructors.
A comprehensive workbook will be provided to you in electronic format. This editable workbook will be used for note-taking and will contain additional information about the content and all the exercises and assessments to be completed. It will also include all templates, checklists, and other special guides.
Outside of the immersive lunch sessions over 2 weeks, we recommend you commit 10-12 hours to watch all the self-study video curriculum and complete the course exercises.
A proprietary 5-phase engagement method that integrates into your BD process, not the other way around.
The Hi-Q Method™ is a proprietary engagement method designed to help your team learn, apply, and master the appropriate customer engagement skills required for success.
We have identified and outlined the critical thinking, skills, and behaviors most needed to improve BD performance, improve the quantity and quality of Human Intelligence your customers share and improve the efficiency and effectiveness of your customer interactions.
To enroll in the course, you can click on any of the “Secure Your Seat” buttons on this page.
If you want to register but you’re interested in a later date, select the appropriate course date in checkout.
If you have any questions, you can contact us at any time by sending an email to info@hi-qgroup.com.
If you want to register more than one person at a time, please reach out to us directly at info@hi-qgroup.com or call us at 704-486-2200 for special group pricing options.
Yes, absolutely.
For flexible payment options, please reach out to us directly at info@hi-qgroup.com or call us at 704-486-2200.
As the start date approaches, you will receive login information for the class private community and other materials to prepare for the class. Our instructors will keep in touch throughout the course to keep you on track.
it’s time to transform your relationships
If you continue to use the same old techniques,
you’ll lack the deep customer intel you need to succeed.
Let’s change that now.
If you continue to use the same old techniques, you’ll lack the deep customer intel you need to succeed. Let’s change that now.
how do you know
enroll now
17 SEATS LEFT – APRIL SOLD OUT
QUESTIONS? CALL 1 (704) 486-2200
These are real testimonials from our students. As with any sales-related programs, your results using the Hi-Q Method may vary and will be based on many variables, such as your level of effort, personal qualities, knowledge, skills and a host of other factors. As these factors differ for each individual, we cannot guarantee your success or results when implementing these practices. For more information, view our Course Terms & Conditions.
These are real testimonials from our students. As with any sales-related programs, your results using the Hi-Q Method may vary and will be based on many variables, such as your level of effort, personal qualities, knowledge, skills and a host of other factors. As these factors differ for each individual, we cannot guarantee your success or results when implementing these practices. For more information, view our Course Terms & Conditions.
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Top 3 Mistakes
26 Best Practices
Take a look inside options for your team:
Take a look at options for your team:
This free guide will walk you through the BD Masterclass immersive experience and includes a training request template for your employer.
