BD Masterclass was designed for busy teams.
Live lunch sessions are held Tuesday-Thursday from 12:00-1:30PM EST over the course of 2 weeks, providing a hands-on, transformative experience without overwhelming your busy schedule.
Your entry also includes a comprehensive, on-demand library with over 36 video lessons covering everything from social intelligence to stakeholder engagement.
You’ll only be required to watch a small portion of these in prepration for the event.
The rest you can view on your own schedule online and through our mobile app.
There are 6 sessions spanned across 2 weeks.
Each lunch session is 1.5 hours.
You will prepare for this event by watching a selection of videos from your video library.
This should be completed the week prior to the event and should take 5-7 hours to complete.
We open access to the library a full month before the event date.
Once you’ve registered for an upcoming BD Masterclass, you’ll receive an email confirmation.
About 4 weeks prior to the event, you’ll receive an email with access to your BD Masterclass Library and Event Hub. Here, you can add the live events to your calendar, begin to watch lessons, and introduce yourself to other attendees in the event community. (Welcome to the pre-party! 🎉)
We recommend you reserve time a week prior to go-live to finish your prerequisites, but they can be completed at any time that month if you’ve registered early.
We don’t teach a business development process, we teach how to use an engagement method to enhance your current process leveraging social intelligence best practices.
Everyone has a business development process, yet most professionals are never taught how to connect with customers or gather game-changing intelligence.
In this course, you will learn a proven trust-based engagement method commonly used by elite performers and differentiate yourself in the field as a valuable customer resource.
A proprietary 4-phase engagement method that integrates into your BD process.
The Hi-Q Method™ is a proprietary engagement method designed to help your team learn, apply, and master the appropriate customer engagement skills required for success.
We have identified and outlined the critical thinking, skills, and behaviors most needed to improve BD performance, improve the quantity and quality of Human Intelligence your customers share and improve the efficiency and effectiveness of your customer interactions.
Yes, this program is available to everyone who wants to learn how to improve their customer engagement.